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Operator Assisted Long Distance Services A winning combination of technology and courteous, professional operators has lead TeleNet to become one of the most reliable operator service providers in the United States. TeleNet has established a reputation in the telecommunications industry of providing reliable, yet fast service with a live, friendly voice to handle each call. TeleNet handles operator assisted long distance services via a comprehensive nationwide network. Currently TeleNet carries operator service traffic from private payphones, hotels, motels, condominiums, and correctional facilities throughout the contiguous United States. TeleNet offers a variety of rate plans that allow you to meet the needs of your marketplace, while remaining competitive with industry competitors. TeleNet has negotiated unbundled and bundled contracts with major providers. Custom TeleConnect has been a long-time trusted provider of primary operator services. TeleNet also provides alternative products to enhance call counts and revenue. Competitive commissions, and top-quality, personalized service for both you and your customers, make TeleNet one of the top operator service providers in the nation. Ask us about our AT&T and MCI Alternative Plans. |
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Operator Assisted Features from TeleNet ▪
Weekly Commission |
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Weekly Commission In order to allow customers quicker access to their revenue generated from their accounts, TeleNet offers weekly commission payments. Every week TeleNet will send a check to you for revenues generated during the prior commission week. TeleNet also offers electronic funds transfer for your weekly commissions. With electronic funds transfer, you can be assured that your commission payment will be available when you need it. No more delays form the post office, and no more trips to the bank! |
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VISION Vendor Information Services Interactive Online Network is TeleNet's web site link that is designed to give our agents and vendors quick, timely access to vital and accurate information about their accounts. TeleNet's proprietary software allows users to access their traffic information through a secured connection that ensures that information can only be accessed by an authorized user. This feature is available to all TeleNet customers and allows them to monitor call traffic, revenue and commission, download reports, access call look up system, as well as to check the status of ANIs. |
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Base Management Program TeleNet has developed a Base Management Program that is a special on-going traffic monitoring service. TeleNet's base management team proactively monitors traffic from hospitality and payphone locations to ensure accurate call delivery, as well as developing loyal customer relationships through consistent carrier interaction. The team contacts customers on a regular basis to perform service evaluations. The evaluation includes questions relating to customer satisfaction and can initiate trouble tickets on behalf of the customer, when necessary. This proactive approach helps to maintain relationship and maximize customer satisfaction. |
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Customer Service TeleNet's Customer Service Department is available 24 hours a day, 365 days a year to handle everything from initial order entry to day-to-day account activity. TeleNet is staffed with highly trained individuals equipped to resolve both technical and on-technical problems. Our customer service representatives are always available to handle administrative questions, to coordinate technical trouble shooting, or to provide whatever assistance you may need. |
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Forms For your convenience, the following operator assisted TeleNet forms are available for use with Adobe Acrobat Reader: Order Cover Sheet |
